We’re sorry to see you go…

At KASHFRESH.COM, we value your trust and your privacy. If you’ve decided that you no longer want to keep your account with us, this page will guide you through the account deletion process.


What Happens When You Delete Your Account

When you delete your account:

  1. Your personal information (name, email, contact details) is permanently removed from our system.
  2. Your order history, addresses, and saved preferences are deleted.
  3. Any active subscriptions or pending orders must be resolved before your account can be deleted. This ensures no service interruptions or unfulfilled orders.
  4. You will no longer have access to any member-only features, rewards, or discounts.

Important: Deleting your account is permanent and irreversible. Please ensure you download any receipts, invoices, or other information you may need before proceeding.


Hybrid Deletion Process

We’ve made the deletion process secure and flexible:

Automatic Deletion

  • If you have no pending orders or active subscriptions, your account will be deleted instantly when you confirm.
  • You will receive an email confirming the deletion.

Admin Approval Required

  • If you have pending orders or active subscriptions, a deletion request will be sent to our admin team.
  • The admin will review your account to ensure all orders and subscriptions are handled properly.
  • Once approved or rejected, you will receive an email notification with the result.

This hybrid approach ensures that your account is removed safely without affecting any active services.


How to Delete Your Account

  1. Scroll down to the “Delete My Account” button.
  2. Click the button to initiate deletion.
  3. If your account qualifies for instant deletion, you will be logged out, and your account will be removed immediately.
  4. If your account requires admin approval, your request will be submitted. You will see a message confirming that your deletion request is pending.
  5. Once the admin reviews your request, you will receive an email notification confirming approval or rejection.

Why We Ask for Admin Approval Sometimes

We care about your orders and subscriptions:

  • Pending orders must be completed or canceled.
  • Active subscriptions need to be resolved to prevent service disruption.

This ensures that both you and our system are fully protected.


FAQs About Account Deletion

Q: Can I recover my account after deletion?
A: No, once your account is deleted, it cannot be recovered. Please ensure you save any important information before proceeding.

Q: Will my personal data be deleted?
A: Yes, all your personal information, order history, and account details will be permanently removed from our system.

Q: What if I have active subscriptions?
A: If you have active subscriptions, your request will be reviewed by our admin. They may contact you if needed to ensure subscriptions are properly handled before deletion.

Q: How long does admin approval take?
A: Our team usually reviews deletion requests within 24–48 hours. You will receive an email notification once the process is completed.


Privacy and Security

Your privacy is extremely important to us. Our deletion process ensures that:

  • Your personal data is permanently removed.
  • All actions are logged securely.
  • Your data will never be used for marketing once your account is deleted.

Ready to Delete Your Account?

When you are ready, click the “Delete My Account” button below. Follow the on-screen instructions and review the messages to understand whether your account will be deleted instantly or sent for admin approval.

You must be logged in to delete your account.